Refund policy

TERMS OF SALE

The OCEANE PARIS Experience

Buying an OCEANE PARIS bag means entering a world of Italian craftsmanship, thoughtful design and attention to detail.

Every product is made entirely in Italy, using high-quality materials and techniques that make each piece unique.

Prices

Any shipping charges are clearly displayed during the purchase process.

Payments

We accept secure, certified payment methods, including:

Credit and debit cards
PayPal

Every transaction is protected by the highest security standards.

Shipping

We ship within Italy and to major European countries.

Delivery times: 2–5 business days.
During periods of high demand, delivery times may vary slightly.

Every order is carefully prepared to ensure an experience that reflects our brand.

Returns

If you are not satisfied with your purchase for any reason, you may request a return within 14 days of delivery.

The product must be returned:

In perfect condition
Unused
With its original packaging

Return shipping costs are the customer’s responsibility, except in the case of manufacturing defects.

Refunds

Once we have received and inspected the returned item, we will issue a refund within 14 days, using the original payment method.

Quality and Authenticity

Every OCEANE PARIS bag is the result of artisanal craftsmanship.
Any slight variations should be considered a characteristic of the product, not a defect.